Organisation: Age UK Leeds

Job title: Operations Director – Performance and Quality

Salary: Starting at £35,745 to £38,890 + pension

Hours: 37 per week

Closing Date: Monday 8 March 2021

Age UK Leeds is a leading local voluntary sector organisation providing high quality services to improve the health and wellbeing of older people in Leeds. This is an exciting opportunity to join the organisation’s established Senior Management Team (SMT) to lead the development of a number of new initiatives and delivery of its existing operational services ensuring they continue to deliver excellent client focused services.

The successful candidate will be directly responsible for providing strategic leadership for the Hospital to Home, SWIFt and Help at Home services. In addition, they will have organisation wide responsibility for;

  • The development and implementation of organisation-wide quality management processes, procedures
  • Service user engagement, to ensure that service user involvement is key in the development and delivery of all services, and is embedded in practice and development
  • Oversight of volunteer recruitment, development and engagement

As a member of the SMT, they will contribute to the strategic development of Age UK Leeds and help shape the culture and core values. They must have the ability to work to tight deadlines, prioritise conflicting work loads and delegate effectively. They will have proven ability to build and manage effective and high performing teams. Experience of effective partnership working in a health or social care environment is essential for this post.

Further details and an application pack are available to download on the Age UK Leeds website. Application Packs may be available in other formats on request to [email protected] or contact 07395851568. For an informal discussion about the position, please contact Iain Anderson on 0113 203 1103 or mobile 07983251393.