Re-engage has developed a service dedicated to ensuring that older people do not feel alone over the festive season.

What is a Community Christmas Call Companion?

Community Christmas call companions offers lonely and isolated older people, those aged 75 and over, the opportunity to join Re-engage’s dedicated telephone befriending service throughout December. Older people are matched with a trained volunteer call companion who has the skills to deal with the often more challenging conversations that can develop at this time of year, and as a result, help avert people falling into crisis.

About the service

The older person and volunteer will decide between them the regularity and length of calls. Re-engage anticipate that these will be for around half an hour once a week throughout December, but they may agree to more or fewer calls depending on their needs.

These weekly calls with a dedicated volunteer will connect older people to the outside world, bringing conversation and human contact back into their lives. Lack of transport, mobility, and the cost-of-living crisis, all combine to limit an older person’s ability to socialise which can be particularly felt at this time of year.

Refer someone

The service is free and available to anyone wherever they are in the UK, with no need to travel.

To refer someone, please visit the Re-engage website.