100% Digital Leeds has a range of guidance and resources available to support organisations who are employing digital to communicate with people suffering the effects of isolation.
Digital skills support for your organisation, staff, and volunteers: they are able to offer telephone and video conferencing support to help you identify the best platforms to use, make the best use of the tools available, and support you to help your service users stay connected. They are also looking at delivering Digital Champions training and Digital Health Champions training via video conference if there is a call for it.
Useful online tools resource for Digital Champions, staff, and volunteers: they are working to compile a list of useful free tools and resources that organisations and Digital Champions can use to support people to make the most of digital to stay connected, informed, and well through isolation and quarantine. The list is available at: digitalinclusionleeds.com/tools.
Loan of equipment: if lack of equipment is stopping you from being able to support your service users, let them know and they will do what they can to help. They are looking at how they can adapt the delivery of the Tablet Lending Scheme to get equipment to those that need it over the coming weeks. If you have Tablet Lending Scheme iPads that you’re not able to use at the moment, let them know and they will look at ways of getting them to other organisations that need them.
MyCOPD app support: GP practices in your area can find out more about access to myCOPD with e-training to provide this free app for patients across Leeds with COPD, enabling them to access pulmonary rehab at home and self-manage their conditions. Here’s an example of how the app is currently being used.
Age UK: one-to-one telephone support for video calling: Age UK Leeds are offering over the phone support to elderly individuals to assist them with video calling on WhatsApp, Facebook or Skype. They must have a landline and have a reasonable basic understanding of how to use a tablet or smartphone. They can have an Android or Apple product and can live anywhere in the Leeds area. An Age UK Digital Champion will call the older person at a pre-arranged time to try and assist them to get connected. To refer someone, book an appointment, or for more details, contact Sarah at email@example.com or 07562 437042.