Colleagues from the NHS in Leeds have developed an easy read leaflet to help people with a learning disability speak to their GP about a referral for outpatient appointments. You can download the leaflet here.

The local NHS is working hard to get services up and running again, however it’s important that this is done in a safely managed way. This means that priority will be given based on clinical urgency. If you were booked in for an operation, your local NHS will contact you in due course to explain the next steps, including any further delays you may experience. If, while waiting for your operation, you feel unwell please call your GP practice in the first instance or NHS 111. Patients needing emergency help should call 999 or go to the nearest accident and emergency department, please remember that emergency care is for a life or limb-threatening condition only.

What is an outpatient appointment? If you have been referred to hospital but do not need to stay overnight, it means you’re being treated as an outpatient or a day case. Like many other services, most initial consultations will take place over the telephone or using video consultations. The healthcare professionals looking after you will invite you in for a face-to-face appointment if we need to see you physically based on clinical judgement or for any surgery.

The NHS wants to reassure patients that your care will be provided in a safe, low risk environment, and ask third sector partners to please share this message among your networks.