100% Digital Leeds are running a free course to give you the skills you need to be able to support the people you’re working with to engage with digital and get online.

Attend this fun and informal course to find about the best digital apps, tools, and resources you can use to motivate others to engage with digital. You’ll leave confident and ready to support people with low digital skills and confidence, reducing potential fears about engaging with the online world and making it enjoyable and fun!

Attendees can book on to individual sessions its recommend to attend the full course. Each session is repeated in the morning (11am – 12noon) and afternoon (2 – 3pm) so you can choose the time that suits you best.


Session 1: Frauds and Scams Monday 01 November 

Find out more about online scams and how to keep yourself and others safe. The session will include identifying fraudsters’ common tactics and understanding how you can help people protect themselves from scams relating to things like online shopping, email hacks, pension scams, and financial scams.

Session 2: Digital Basics Monday 08 November 

Find out how to help someone set up their device in a way that makes it easiest for them to use and get them started with the essentials, like searching the internet and using email. Find out what consider when setting up organisational devices to make them as user-friendly and accessible as possible, and how to make the best use of them across your service.

Session 3: Platforms Monday 15 November 

Find out how to make best use of a range of digital platforms to communicate with people and help them keep in touch with friends and family and other social activity. Find out how you can use platforms like Zoom and Teams to deliver your services remotely.

Session 4: Entertainment Monday 22 November 

Find out about a whole host of fun digital tools and resources linked to people’s hobbies and interests and how you can use them to inspire people to take their first steps with digital. Examples will include a 360 Degree tour of Buckingham Palace, Radio Station apps, and a range of games.

Session 5: Digital Wings Monday 29 November 

Find out about our partner’s free online learning platform and how you can use it to develop your own skills and confidence and that of your wider team, as well as to support others.

Session 6: Christmas Fun Monday 06 December 

A themed session where you can find out about the various free fun, and festive-themed tools and resources you can use to embed digital into your Christmas events calendar. Perfect for bringing some digital pizazz to your Christmas parties, lunches, craft sessions, and quiz afternoons.

This webinar is for you if any of the following applies:

  • You work in a care home or other care setting.
  • You work or volunteer with people more likely to lack digital skills, confidence, and motivation.
  • You work or volunteer with people you feel who would benefit from using digital but don’t seem interested in it.
  • You work or volunteer for a community organisation including Neighbourhood Networks.
  • You’re a digital champion.
  • You want to develop your own digital skills and confidence to be able to better support others with theirs.

To book your place, visit: www.eventbrite.com/e/skills-for-supporting-digital-inclusion-a-free-six-week-course-tickets-194447276037

100% Digital Leeds is a Leeds City Council-led initiative working to improve digital inclusion across the city. With many services now moving their activities to online methods of delivery, it has never been more crucial for people to have the opportunity to access the digital world to help them to manage their money, health, housing, leisure, and mental wellbeing.