DIAL has issued a statement about a significant reduction in their services:

The Disability Information and Advice Service delivered by DIAL (LEEDS) ended on 31/03/17.

Budget pressures on Adult Social Care and the Clinical Commissioning Groups (CCGs) means that the contract for this service has not been renewed.  To that effect DIAL (LEEDS) will no longer be staffed to deliver advice and benefit support services.

The full statement from DIAL can be downloaded here