Trust “improving people’s health and lives” as inspectors give rating of good
Leeds and York Partnership NHS Foundation Trust has received this improved overall rating from the Care Quality Commission (CQC) following a number of reports rating it as requires improvement, marking a turning point in the Trust’s independent assessments of quality care.
The CQC monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety.
In its latest report, the CQC said staff treated patients with compassion and kindness and they respected patients’ privacy and dignity – which was backed up by direct feedback from patients themselves.
They also said staff involved families and carers and supported their ongoing care and recovery.
A team of CQC inspectors visited the Trust in July and August 2019 to assess seven of its services looking at whether services are safe, effective, caring, responsive and well-led. They inspected:
- acute wards for adults of working age and psychiatric intensive care units,
- forensic inpatient/secure wards,
- wards for older people with mental health problems,
- wards for people with learning disability or autism,
- long stay/rehabilitation mental health wards for working age adults,
- community-based mental health services for adults of working age, and
- community-based mental health services for older people.
Inspectors also looked specifically at the Trust’s management and leadership to check if it was well-led overall.
The Trust’s overall ratings have improved from requires improvement to good, following the previous inspection in 2018.
The full report, including ratings, is available at: https://www.cqc.org.uk/provider/RGD
Dr Sara Munro, Chief Executive of Leeds and York Partnership NHS Foundation Trust, said:
“This is a great early Christmas present and I’m absolutely thrilled that we’ve finally got the overall rating we deserve.
“This result is down to some amazing team work across the Trust to improve quality of care, patient experience and involvement, and the effectiveness of our practice.
“The CQC’s report says we really are fulfilling our purpose of improving the health and lives of people with mental health problems, learning disabilities and autism. And after all, that’s why we all come to work every day.
“The report has highlighted a number of areas where we need to improve, most notably in the safe domain and the quality of the patient environment.
“A number of the issues flagged by the CQC have either already been addressed, or are being addressed through ongoing work. We look forward to working with our new lead inspector in the coming year on tackling the rest. I know we’ve got an excellent team in place to take this forward and drive us towards being an outstanding Trust.
“I want to thank everyone in the Trust who has contributed to this result – it’s their hard work that has made this possible.”
Julie Meikle, Head of Hospital Inspection at the CQC, said:
“There was clearly a positive response to our previous inspection findings, the Trust has worked to address our concerns and is continuing to develop areas that need further improvement. But they have also recognised and learned from the positive progress the services have made.
“We found staff throughout the Trust were providing compassionate and kind care, respecting people’s privacy and dignity. We received feedback from people reflecting this. There was a clear desire to learn and the trust took people’s feedback seriously, so services could progress.
“There are some lingering improvements needing to be made to the safety of some services, but the Trust has made some excellent progress overall and the leadership understands the areas that need attention. We will continue with our programme of inspection and monitor the trust regularly to ensure improvements are made and sustained.”