NPC provides useful information on its website around what impact measuring means in general terms, as well as tools to develop impact measurement within charities and voluntary organisations. You can access the guidance here.

Within NPC’s resource hub, there is also a lot of information you might find useful, much of it relating specifically to Covid-19 response and the uptake of digital. Finally, this coronavirus response toolkit for charities provides a number of ideas, and alludes to measuring success and impact, with various links to relevant areas of the NPC website.