Deaf Awareness Week (4–10 May) is a chance to recognise the experiences of people who are deaf or have hearing loss, and to think about how we can make everyday communication more inclusive.
Even simple interactions like shopping, using public transport or accessing services can create barriers. Many of these challenges are not always visible, but small changes in how we communicate and design services can make a real difference.
This week is not just about awareness. It is about action.
Why This Still Matters Now
Although Deaf Awareness Week is already underway, the message remains important. Across the UK, around 18 million people are deaf, have hearing loss or tinnitus. Research shows that a quarter of deaf people report being ignored in public because others are unsure how to communicate.
At the same time, many people want to communicate better but worry about getting it wrong. This is where awareness and practical guidance can help bridge that gap.
Find out more about the week here.
Mental Health Support for Deaf People in Leeds
Accessing mental health support can be more difficult for Deaf, deaf and Deafblind people, particularly where services rely on phone-based communication or are not set up for different access needs.
MindWell has brought together a dedicated page highlighting accessible support available in Leeds, including services offering BSL, text, email and video options.
This includes:
- Crisis text support available 24/7 (text DEAF to 85258)
- BSL-accessible NHS 111 via SignVideo
- Deaf-led emotional support through Deaf Connect
- Local crisis support through Dial House
- Guidance on accessing GP and NHS mental health services with communication support
The page also highlights the importance of the Accessible Information Standard, which means services should provide information and communication in formats that people can understand and use.
Simple Ways to Improve Communication
You do not need specialist training to make communication more inclusive. Small, practical actions can make a big difference.
Three simple starting points:
- Get attention before speaking
- Face the person when you talk
- Be patient and willing to repeat or rephrase
You can watch practical tips here:
There are also workplace-focused resources broken down into digestible videos available here.
A Role for Community Organisations
For VCSE organisations in Leeds, this connects closely to wider work around inclusion, accessibility and health inequalities.
You may already be supporting people who are deaf or have hearing loss through your services. This week is an opportunity to:
- Review how people contact your organisation
- Consider alternatives to phone-based communication
- Share accessible information through your networks
- Signpost to appropriate local support
- Build confidence in inclusive communication across your team
This is not about adding new work. It is about strengthening what is already in place.
Keep the Conversation Going
Deaf Awareness Week is a moment to reflect, but the need for inclusive communication endures beyond it.
By making small, practical changes and sharing the right information, we can help reduce barriers and ensure more people can access support, services and everyday interactions with confidence.
