This Introduction to Domestic Energy Efficiency webinar provides a practical overview of how energy is used in the home and how householders can improve efficiency while maintaining a warm and comfortable living environment.
The session is designed for frontline staff and volunteers who provide advice or support to people experiencing, or at risk of, fuel poverty.
Who Is This Webinar For?
This course is aimed at frontline staff who:
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Give energy efficiency advice
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Support people affected by fuel poverty
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Work in advice services, housing, local authorities, or community organisations
Funded places are available for eligible non-commercial organisations based in England and Wales.
Course Aim
The webinar provides a basic introduction to domestic energy efficiency, helping frontline workers understand:
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How energy is used in the home
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Where energy is commonly wasted
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Practical ways householders can reduce costs without compromising comfort
The aim is to increase confidence when giving clear, accurate and practical energy advice.
What the Course Covers
During the session, participants will:
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Learn how energy is used in the home
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Identify common heating systems and appliances
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Understand basic heating controls, including:
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Room thermostats
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TRVs
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Storage heaters
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Programmers
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Explore how heat is lost and how insulation can help
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Identify ways to reduce electricity use and hot water costs
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Learn about sources of advice and financial support
This includes an overview of schemes such as:
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Warm Home Discount Scheme
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Winter Fuel Payment
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Cold Weather Payment
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Priority Services Register
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Affordable Warmth Obligation
Course Content at a Glance
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Space heating appliances explained
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Heating and hot water controls
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Energy-saving tips for heating, lighting and appliances
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Heat loss and insulation
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Support schemes and assistance available to households
Location and Eligibility Notes
Course content focuses mainly on England and Wales.
If you are based in Scotland or Northern Ireland and interested in attending, please contact:
Email: [email protected] before booking to discuss regional differences.
Duration and Format
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Duration: 2.5 hours
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Delivery: Live online webinar
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Platform: Zoom
Sessions are delivered by expert tutors, with small group sizes to allow interaction and questions.
Learners will need:
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An internet-connected device with sound
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Ideally, a camera and a microphone
All participants receive a handout booklet after the session covering the course topics.
Webinar Dates
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09 January 2026 – 9:30am to 12:00pm
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22 January 2026 – 1:30pm to 4:00pm
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02 February 2026 – 1:30pm to 4:00pm
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19 February 2026 – 9:30am to 12:00pm
Fees
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Funded places available for eligible frontline staff and volunteers from non-commercial organisations in England and Wales
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Paid places available from £70 + VAT for those not eligible for funding
How to Book
For further information or to discuss eligibility, contact:
Email: [email protected]
