Non-Emergency Patient Transportation Services (NEPTS) Engagement now open, closes 13 October 2024.

NHS West Yorkshire Integrated Care Board would like to know how people travel to medical appointments, and if they know about different support that is available to people.

In 2021 NHS England reviewed non-emergency patient transport services. This review found there was a wide variation in the eligibility criteria being used across different parts of the country. To reduce variation, NHS England have created national eligibility criteria to reduce the variation across the country. Before NHS West Yorkshire ICB starts to use the new criteria, we would like to understand what difference it will make to people living in West Yorkshire.

This will help us make sure that the people who need assistance to get to their medical appointments and treatments get the right help, and type of transport.

You do not have to have used the non-emergency patient transport service to take part.

Complete the Survey

Link to complete the survey: Travel to Medical Appointments NHS WY ICB Survey

Deadline: 13 October 2024

If you would like to take part in a different way, or if you would like the questionnaire in a different format, or language please telephone 01924 317659 or email [email protected].

If you would like to hear about other opportunities to give your views and experiences about things happening across West Yorkshire, join West Yorkshire Voice here.

Find out more about West Yorkshire Voice on the WY Health and Care Partnership website.